With up to 500 employees in the air at any given time, Microsoft MSTravel is using Machine Learning to understand and improve user experience. MSTravel uses Azure Machine Learning to extract data insights from traveler feedback and emails captured in Dynamics 365 CRM. These insights have helped them to build a more complete picture of users and their experiences. At Iron Neo, we can help you discover how you can also leverage CRM insights to improve user experiences. To learn more, contact us today.