In a recent study, over 40% of SMB leaders said they expect to invest in technologies such as automation and machine learning in the next two years. This signifies a shift from repetitive tasks to more analytical-based ones. This benefits businesses by shifting low-value work away from high-value employees, but it is also beneficial to employees by allowing them to focus on the more engaging and dynamic aspects of their work. All of these advantages are accomplished through sales productivity technologies such as Dynamics 365 for Sales Professional. Want to make your sales more profitable and interesting? Contact us to learn more.