Park Place Technologies is in hyper-growth mode. But even in this exciting time of expansion, they are focused on continuing to maintain their impressive customer satisfaction rating of 98% and customer retention of 97%.
How? By using the technology in Dynamics 365 to build and maintain these strong customer relationships. When the right people have access to the right information at the right time, customers receive a personalized experience no matter who they’re talking to.
Are you struggling to maintain your previous levels of customer satisfaction during times of change for your business? Iron Neo can help you keep that solid foundation.